Channels
Choose how Locari reaches you — Webchat, Email or WhatsApp — and set the hours during which notifications are delivered.
On this page you choose which channel Locari uses to send you notifications and how applicants communicate with you. You can select Webchat (always on, no setup), Email (transactional system messages) or WhatsApp (optional Premium channel for direct notifications and applicant chat), and define a window during which messages are delivered.
What Locari does automatically: Route messages to your preferred channel, hold them during quiet hours, and deliver them in a batch once your notification window opens. What you decide: Which channel is active, when you are reachable, whether to connect or disconnect WhatsApp.
Common Tasks
For a step-by-step walkthrough: Set up a channel — connect, scan QR code, configure hours.
How to
Connect WhatsApp
- Go to Settings → Channels.
- Click Connect WhatsApp — a QR code and a link appear.
- Scan the QR code with your phone's camera app or tap Open WhatsApp — WhatsApp opens with a pre-filled verification code.
- Send the message as-is. The page refreshes automatically and shows the Connected badge.
Example: Property manager Daniela connects her office number +49 89 … — from now on she receives new applications for all 45 units as instant WhatsApp messages.
The verification link is valid for 15 minutes. Open WhatsApp before the timer expires. If it has expired, close the dialog and click Connect WhatsApp again to generate a new code.
Set notification hours
- Open the Notification Hours card and enable the toggle.
- Enter From (e.g.
07:00) — start of your availability window. - Enter To (e.g.
22:00) — end of your availability window. - Select your Timezone from the dropdown.
- The preview confirms: "Notifications active: 07:00 – 22:00" and "Quiet time: 22:00 – 07:00".
Example: Stefan (4 units) sets 07:00–22:00. An application arriving at 23:45 appears in his WhatsApp the next morning at 07:00 — no disrupted sleep.
Note: High-priority messages (viewing appointments, self-set reminders) are always delivered immediately, regardless of quiet hours.
Views and Fields
Channel: WhatsApp
- Status: Connected (green badge) or not connected
- Display name:
WhatsApp (+49...4521)— last four digits of the connected number after verification - Connect button: opens the verification dialog with QR code
- Disconnect button: deactivates the connection immediately and reverts your preferred channel to Webchat
What Locari checks during verification: Whether the code is in the correct format (LV-…), has not expired, and whether the phone number is not already linked to another Locari account. What you decide: Whether to send the code. A phone number can only be connected to one account at a time.
Notification Hours
- Toggle: enable or disable the time restriction
- From / To: time fields (HH:MM)
- Timezone: dropdown (Europe/Berlin, Europe/Zurich, Europe/Vienna, Europe/Paris, Europe/London, UTC)
- Preview: green block for valid configuration; red warning block when the active window crosses midnight
Messages with high priority (viewing appointments, self-set reminders) are delivered immediately even during quiet hours.
Audit and History
Connection and disconnection events are logged per user with timestamp and channel type. Support can retrieve this history on request.
When you disconnect WhatsApp, your preferred channel is automatically reset to Webchat. Messages that were queued during the connected period remain visible in your Webchat history.
Permissions and Multi-select
- Visible to: you only — channel settings are per user, not per workspace.
- Connect / Disconnect WhatsApp: you only — administrators cannot change another user's channel.
- Notification hours: you only — each team member has their own settings.
- Configure multiple users at once: not possible from this page — each team member sets up their own channel individually.
For an overview of all team members: Team Management — invite members, assign roles, remove members.