AI Memory

Locari stores in its AI memory what it has learned about your properties, listings, and applicants during each interaction. This prevents it from asking the same question twice and enables more precise responses. You can view the memory at any time, correct individual entries, or delete them — Locari only forgets what you tell it to forget.

Common Tasks

• View an applicant's AI memory
• Correct a stored fact
• Delete an entry
• Teach Locari your preferences
• Track the learning history
• Reset all memory

Memory entries always apply to one specific property, listing, or applicant — not globally. For account-wide communication rules, use AI Communication.

How to

View AI Memory

1. Open the applicant, property, or listing profile.
2. Click AI Memory (brain icon) in the top right.
3. The modal shows all stored facts, grouped by category — for example:
   • Pet policies: "Small cats allowed, prior discussion required"
   • Style preference: "The Müller family prefers short, factual emails"

Correct a Fact

1. Open AI Memory → find the entry you want to change.
2. Click the pencil icon — the value becomes editable.
3. Enter the new value and click Save.
4. Example: Correct the entry "Income: 2,400 €" to "Income: 2,800 € (salary increase confirmed)".

Locari uses the corrected value from the next interaction onwards.

Delete an Entry

1. Open AI Memory → find the entry.
2. Click the trash icon → confirm deletion in the confirmation dialog.
3. Example: Remove the outdated entry "Viewing on May 3rd" after the appointment was cancelled.

Teach Locari Preferences

Entries do not only come from clarifications — you can also add facts manually:

1. Open AI Memory → click + Add fact.
2. Select a category (e.g. Policies, Amenities, Location).
3. Enter the key and value.
4. Example: Category "Policies", key "Pets", value "Small dogs allowed — max. 10 kg".

Views and Fields

Knowledge Base

Visible per stored entry:

• Category — e.g. amenities, location, policies, utilities, general
• Key — unique name of the fact (e.g. pets, parking_space, move_in_date)
• Value — the stored content; can be text, number, list, or yes/no
• Last updated — date and time of the last change
• Source — "Locari AI" (automatically learned) or "manual" (entered by you)

Learning History

Chronological list of all write operations:

• Timestamp of the change
• Category and key of the affected entry
• Operation: set, appended, or removed
• Source: Locari AI or manual intervention

The history grows up to 100 entries — older entries are automatically displaced once the limit is reached.

Entity Types

AI memory is available for these entities:

• Listing / Rental case — policies, preferences, clarification history
• Property — amenities, location, utilities
• Rental unit — unit-specific facts
• Applicant / Prospect — move-in wishes, household composition, style preferences
• Contact — general information about the contact person

Audit and History

The History tab in the AI Memory modal documents every write operation — when a fact was set, appended, or removed, and whether the source was "Locari AI" or a team member. The log helps you understand why Locari gave a specific response.

Retention: The history is retained as long as the entity (applicant, property, etc.) exists in the system. When you manually clear memory (the "Clear all" button), the knowledge base and history are immediately and irreversibly removed.

Permissions and Multi-select

• Visible to: all team members of the owner account.
• Read entries: all members.
• Add, edit, delete entries: all members.
• Reset all memory ("Clear all" button): administrators only — the action is irreversible.
• Multiple entities at once: memory entries are managed per entity; no bulk editing. For communication rules that apply to all listings, use AI Communication — style rules, instructions, FAQ.

Related Pages

• Locari AI — Overview
• AI Communication and Style Rules
• Manage Clarifications
• Applicant Details and AI Evaluation