Billing

Locari charges per rental case — you choose a duration and tier, pay once, and Locari handles the AI-assisted rental process for that case. All payment processing runs through the Stripe billing portal.

Common Tasks

• Purchase a subscription for a rental case
• Extend or reactivate a subscription
• Download invoices
• Change payment method
• Store company details for invoices

How to

Purchase Subscription

1. Open Settings > Billing tab.
2. Find the desired rental case in the Rental Cases section.
3. Click Purchase subscription (or Extend / Reactivate).
4. Choose a duration: 2 weeks, 1 month, or 3 months.
5. Choose a tier: Basic, Plus, or Premium (all tiers include the same core features; the difference is in portal access and prioritisation).
6. Enter payment details in Stripe Checkout and confirm.

The rental case is active immediately.

Example: Landlord Stefan purchases the Basic – 1 month plan for 69 € for the listing Musterstrasse 5. Locari immediately takes over applicant communication.

Pricing overview:

Invoices and Payment Method

1. Open Settings > Billing tab.
2. Click Visit billing portal — you are redirected to the Stripe portal.
3. There you can:
   • download all invoices as PDF,
   • change payment method (credit card, SEPA direct debit),
   • update billing address.
4. After completing, you are automatically returned to Locari.

Company Details

To ensure your invoices contain correct company details:

1. Open Settings > Organisation tab.
2. Click Edit and enter company name, address, and tax ID.
3. Save — the next invoice will automatically include these details.

Views and Fields

Rental Cases (Billing Overview)

Visible for each rental case:

• Rental case title (e.g. Musterstrasse 5, 60313 Frankfurt)
• Billing status: Pending / Active / Expired / Cancelled
• Duration (start date and expiry date)
• Button Purchase subscription / Extend / Reactivate

Rental Unit Subscriptions (if enabled)

If property management is active for your rental units, a separate section shows:

• Rental unit name and associated property
• Subscription status and plan name
• Trial end date (if in trial)
• Current period expiry date

Stripe Billing Portal

Accessible via Visit billing portal — contains:

• Invoice history (all receipts as PDF)
• Payment method (credit card, SEPA direct debit)
• Billing address

Audit and History

All payments and status changes (activated, extended, expired) are available in the Stripe invoice history. Locari also records the billing status per rental case.

Permissions and Multi-select

• Manage billing: owner only — administrators and members do not see the Billing tab.
• Open Stripe portal: owner only, requires a saved Stripe customer ID (created on first purchase).
• Edit company details: owner only, via the Organisation tab in Settings.
• Overview of all active rental cases: Listings Overview — status, active portals, applicant count.

Related Pages

• Settings — Overview
• Team Management
• Manage Listings
• Privacy and GDPR