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Help›Applicant List

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Applicant List

All prospective tenants for your listings in one place — filter, prioritise, and invite the right applicants to viewings in just a few clicks.

The Applicant List shows every person who has enquired about your listings — across all properties and rental cases. Locari automatically qualifies applicants, keeps the communication running, and surfaces who is genuinely suitable. The decision is yours.

What Locari does automatically: Receives applications, makes first contact, asks follow-up questions, updates phases, and pre-qualifies applicants against your criteria. What you decide: Who to invite to a viewing, who to accept — and who to decline.

Common Tasks

  • Filter the list by listing
  • Move an applicant to a different phase
  • Show only applicants with unread messages
  • Search and sort applicants by name
  • Delete an applicant
  • Review an individual application

Applicant Pipeline and Views

The Applicant List is available in two views: Kanban (default, columns by phase) and Table (compact list view). Toggle between views in the top-right corner — your preference is saved automatically.

The 5 Phases of an Applicant

Every applicant moves through up to five phases. Locari advances phases automatically; you can also change them manually.

PhaseMeaning
Pre-selectionApplication received, Locari collects basic data
ViewingApplicant scheduled or invited for a viewing
Document VerificationDocuments requested or under review
ApprovedApplicant selected — tenancy process begins
RejectedApplication not pursued further

What the AI controls: Locari automatically moves applicants from "Pre-selection" to "Document Verification" once all basic data is collected, and flags applicants for manual review when information is contradictory or documents are incomplete. What you do: Applicants flagged for manual review appear at the top of the list with a warning icon — you decide whether the application continues.

Change Phase Manually

  1. Open the applicant in the table or Kanban card — or click the phase badge directly in the row.
  2. Select the new phase from the dropdown.
  3. Example: The Müller family is moved directly to "Approved" after their viewing — Locari automatically sends the acceptance notification.

Only permitted transitions are offered (e.g., an approved applicant cannot be moved back to an earlier phase — the acceptance is revoked by rejecting the applicant instead).

Fields in the Table View

Each row shows these columns:

  • Name and email — applicant name with an unread indicator (blue dot); warning icon for manual review
  • Listing — title and address of the associated rental case
  • Phase — current phase as a coloured badge (e.g., Pre-selection, Document Verification)
  • Status — fine-grained state within the phase (e.g., Information requested, Viewing scheduled)

On mobile devices, name and phase appear as cards; listing and status are hidden.

Filters and Sorting

Available Filters

  • Listing — narrow down to a single listing; a counter shows how many applicants each listing has.
  • Phase — select one or more phases simultaneously.
  • Date range — today, this week, this month, or a custom date range.
  • Unread messages — show only applicants with new, unread messages.
  • Manual review — show only applicants where Locari needs your decision.
  • Search — free-text search by name or email address.

Sort Options

  • Last updated (newest/oldest)
  • Application date (newest/oldest)
  • Name (A–Z, Z–A)

The most recently used filters and sort order are saved locally and restored the next time you open the list.

Typical scenario: You are renting out three flats simultaneously. Filter by listing "Example Street 12" → 8 applicants visible → filter by phase Viewing → 3 candidates for viewing, including Mr. Weber with income 3,200 € at 900 € rent (30% burden).

Applicant Status Values

In addition to the phase, every applicant carries a status describing the fine-grained state within the current phase. Which statuses are available depends on the phase — typical examples:

  • Information requested — Locari has sent a clarification to the applicant (Pre-selection phase).
  • Viewing scheduled / Viewing completed — state within the Viewing phase.
  • Under review — documents are being evaluated (Document Verification phase).
  • Qualified — all criteria met, acceptance possible.
  • Manual review required — Locari needs your decision.
  • Withdrawn — applicant withdrew their own application.

Declined and Completed Applicants

Rejected or withdrawn applicants remain visible in the list — select the phase Rejected in the filter to view them specifically. This lets you trace when and how each application ended — relevant for any information obligations under anti-discrimination law.

Retention: Applicant records are kept for up to 6 months after the selection process concludes and are then automatically deleted in accordance with GDPR.

Note: Do not manually delete an applicant during an active selection process — the record and communication history will be permanently lost.

Further Actions

  • Open an individual applicant: click a row or card to open Applicant Details — household, criteria match, documents, emails, notes, history.
  • Edit and delete are available in the three-dot menu for each row. Deleting is irreversible and removes the record along with its communication history.

💬 Also via WhatsApp: Just write or tell Locari "Accept the Müller family" or "Please decline everyone else for Example Street" — the acceptances and rejections, including notifications, run just like in the app. → Locari via WhatsApp

Related Pages

  • Applicant Details — household, score, documents, accept/decline
  • Document Verification — request and evaluate documents
  • Making Decisions — acceptances, rejections, notifications
  • Define Selection Criteria — set the criteria Locari pre-qualifies against
  • Applicant DetailsReview a single application in detail, match household and requirements, and accept with one click — without flipping through five PDFs.
  • Document VerificationView all application documents, trigger AI analysis, and request missing files with a single click — without opening email attachments manually.
  • Making DecisionsAccept, reject or reactivate applicants — Locari prepares every decision and notifies automatically, the approval is always yours.
  • ClarificationsView, answer, or dismiss open questions that Locari AI has sent to an applicant — directly from the applicant detail view.
  • Criteria EvaluationUnderstand how an applicant matches your rental criteria automatically and override individual results when needed.
  • EmailsRead all emails with an applicant in chronological order, reply manually, and control whether Locari continues the conversation.
  • HistoryTrace every status change, AI action, and manual input for an applicant in chronological order — for transparency and legal records.
  • HouseholdRecord, edit, and review all people who want to move in together, and assign documents directly to each household member.
  • NotesAdd internal comments about an applicant that only your team sees — including in the decision context and during handovers.
  • TasksCreate, assign, and track applicant-specific tasks — directly from the applicant detail view without losing context.

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