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Help›Applicant List›Document Verification

Applicant List

Document Verification

View all application documents, trigger AI analysis, and request missing files with a single click — without opening email attachments manually.

On this page you see all documents an applicant has submitted — grouped by document type, with AI verification status and quick access to preview, download, and re-processing.

What Locari does automatically here: Classify documents, extract values (income, employment duration), verify authenticity, and cross-check applicant statements against document contents. What you decide: Manually confirm or reject documents, reassign misclassified documents, escalate suspected fraud.

Common Tasks

  • Upload a document
  • Re-run AI analysis
  • Manually correct a document type
  • Delete a document
  • Understand verification status and fields
  • Review the change history

For all applicants at once, switch to the Applicant List — bulk reject, filter by phase and status, sort by score.

How to

Upload a document

  1. Open the Documents tab in the applicant profile → click Upload.
  2. Drop the file into the dropzone or select it via the file browser.
  3. Locari automatically classifies the document and starts the AI analysis.

Example: Applicant Müller sends a pay slip as an email attachment — Locari detects the attachment and creates the document record automatically, with no action required from you.

Supported formats: PDF, JPG, PNG, DOC, DOCX — up to 50 MB per applicant.

Re-run AI analysis

  1. Open a document with status Error.
  2. Click Re-process (the arrow icon).
  3. Locari resets the status to "Processing" and re-runs classification and verification.

What the AI does when re-processing: Resets the classification, repeats extraction (net income, employer, date), and recalculates the match against the applicant's stated information. When to step in: If analysis fails after two attempts, select the document type manually from the dropdown — this triggers a new processing run automatically.

Manually correct a document type

  1. Click a document with status Error.
  2. Open the Document type dropdown and select the correct type.
  3. Locari marks the document as "Manually classified" and automatically starts a new analysis.

Delete a document

  1. Click the trash icon next to the document.
  2. Confirm the deletion in the confirmation dialog.
  3. The file and its history entry are permanently removed.

Views and Fields

Summary statistics

Four key figures at a glance:

  • Total — number of all uploaded documents
  • Verified — documents confirmed manually or by AI
  • From emails — documents Locari automatically extracted from incoming emails
  • Total size — combined file size of all documents (e.g., 4.2 MB)

Document list

Documents are grouped by type. Per document you see:

  • File name and file size
  • Upload date
  • Source: uploaded manually or received via email
  • Verification status (badge, see below)
  • Quick actions: preview, download, re-process, delete

Document types

The AI automatically recognises and classifies the following types:

Identity:

  • ID card
  • Passport

Income and employment:

  • Proof of income (pay slips, pension statement, welfare certificate)
  • Employment contract
  • Bank statement
  • Tax return / BWA (self-employed)

Creditworthiness:

  • SCHUFA (German credit report)
  • Certificate of no rent arrears

Rental history:

  • Rental history
  • Reference letter

Other:

  • Self-disclosure form
  • Guarantor form
  • Insurance proof
  • Other

Verification status badges

BadgeMeaning
Verified (green)Confirmed manually by a team member
AI verified (blue)AI assessed authenticity as positive
Manually classified (orange)Type assigned manually, analysis running
Processing (yellow)AI analysis currently in progress
Error (red)Analysis failed — action required
Pending (grey)Uploaded, analysis not yet started

What the AI extracts during verification: Net income (e.g., 2,800 €), employer, employment duration, SCHUFA score, document validity. When it escalates: If the fraud score exceeds 50 % or verification fails, the status switches to "Error" with a tooltip explanation — you decide whether to accept the document or request a replacement.

Audit and History

The History tab (in the applicant profile) records every document activity chronologically:

  • Upload (team member by name, or "Received via email")
  • AI classification and extraction (timestamp + result)
  • Manual type corrections (actor + old/new type)
  • Re-process requests (who triggered it, when)
  • Deletion (actor + timestamp)

Retention: Documents and history are kept until the selection process is complete. After rejection or withdrawal they are deleted in accordance with the GDPR retention period (typically 6 months). Manual deletion removes the file and history entry immediately and irreversibly.

Note: Do not delete documents during an ongoing review — the audit trail will be lost. For legal records, export the document first or add a note.

Permissions and Multi-select

  • Visible to: all team members of the owner account.
  • Upload and correct type: all team members.
  • Re-process: all team members with the "Manage rentals" permission.
  • Delete a document: administrators only — the action is irreversible.
  • Work with multiple applicants at once: Applicant List — bulk reject, filter by phase and status, sort by score.

Related Pages

  • Applicant Details
  • Applicant List and Filters
  • Define Selection Criteria
  • Making Decisions
  • Privacy and GDPR
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