Answers to the most common questions.

When you activate your listing. Preparing it in the app is free — you only pay once your listing goes live on the portals. Payment by credit card or SEPA, one-off. No subscription, no recurring charge.

Flat fee from €39. Basic (Kleinanzeigen): €39 for 14 days, €69 for 1 month, €147 for 3 months. Plus (ImmoScout24 + Kleinanzeigen): €79 / €129 / €259. Three durations, two levels of reach. All prices and durations.

No. Locari is pay-per-case — you pay once per listing. No recurring charge, no automatic renewal in the background, no commission when the letting ends. Flat fee in, listing out.

You actively decide on the renewal. No automatic renewal, no silent charge — you get a reminder, and you say yes or no.

From the moment your listing goes live. If it’s not right for you within the first 7 days, just drop us an informal message via the contact page. Full refund, no reason needed, no fine print. Processed within 5 business days.

Almost nothing: you create an account and enter the key facts of your flat — Locari does the rest with you, step by step: create the listing, publish on ImmoScout24 and Kleinanzeigen, coordinate applicants. The reach on both portals comes with Locari. WhatsApp is optional and connected in seconds via QR code.

Typically 10 to 30 minutes of preparation in the app: key facts, photos, energy certificate. Locari drafts the listing, you approve, and the listing goes live. With complete documents you’re online the same day.

Today: ImmoScout24 and Kleinanzeigen. The Plus tier covers both, Basic only Kleinanzeigen. Immowelt is planned down the line. Multi-portal distribution runs in one click — you control where your listing appears.

Yes. Locari writes in your chosen tone (factual or inviting), pulls public transport, school and shopping info from public sources, reads your energy certificate, and suggests an image order. You review and approve.

Locari answers standard questions 24/7: availability, floor area, heating, pets, deposit. For individual questions it waits for your approval and notifies you in a single morning batch — no middle-of-the-night stress.

Yes. About 30 minutes before the appointment you get a briefing on WhatsApp: applicant profile, conversation highlights, document status, open questions. You walk in prepared, you ask your questions, you make your decision.

Locari doesn’t rate people. It checks your self-defined hard facts on a rule basis — number of people, income multiple, pets, lease duration. No AI ranking, no “top 3” score, no personality assessment. The architecture in detail.

No. There is no algorithm that sorts or ranks applicants. Locari checks whether your hard facts are met on a rule basis and prepares briefings. Who gets invited and who gets the flat — that’s entirely your decision.

Article 22 of the General Data Protection Regulation (GDPR Art. 22) prohibits fully automated individual decisions with legal effect. Letting decisions rest solely with the landlord. Locari delivers preparation, not a decision — that’s anchored in the architecture, not just a marketing claim.

Hard facts always (number of people, income range, pets). Proof of income only in phase 2, after the viewing has taken place. ID copy only in phase 3, before signing the contract. Three-phase model of the German data protection conference (DSK 2024), enforced by a database constraint. Servers in the EU, no data export.

No. Your hard facts are private. Applicants only see the listing and the normal application questions — not the evaluation logic behind them. An applicant’s position in your list isn’t visible to them either.

It depends on the market. Inner-city flats in metropolitan areas often get 50 to 200 enquiries in 7 days. Locari filters by your hard facts — you don’t see every enquiry, just the matches that are relevant to you.

Yes. Locari proposes slots based on your preferences (weekends, evenings, blocked times). You can cancel, reschedule, set your own appointments — everything is controlled via WhatsApp, with no extra dashboard.

You tell Locari via WhatsApp. Favouring someone personally is your decision — Locari prioritises that person for slots, highlights them in the briefing, and keeps treating the other applicants regularly and transparently.

You. Always. Locari coordinates, checks, prepares — the letting decision never rests with software or the Locari team. You give the green light for the lease, you make the choice, you release acceptances and rejections.

Lease generation, deposit management, handover protocols, ongoing tenant communication. Locari ends the moment you sign the lease — after that you’re a landlord in the classic sense again, with your proven tools.

For the ongoing contract phase, yes — that’s not our area. There are specialised providers for property management, utility statements and deposit accounts. Locari deliberately covers only the letting phase.

Yes. Each listing is its own case, you book per case. Data from earlier listings — your preferences, your writing style, your photo setup — stays in your account. New listings go live noticeably faster as a result.

Yes. Through the app you take listings offline (e.g. for renovation or holidays). Meanwhile applicant communication runs on “we’ll be in touch again once we’re active.” Reactivation at no extra cost within the booked runtime.

Drop us a message via the contact page. Within the 7-day money-back window there’s a full refund, no reason needed. After that we review case by case — where the cause is on the landlord’s side (own use, sale, renovation) we decide generously.

Right in the account settings — via a double confirmation, so nothing happens by accident. Data is deleted in line with GDPR Art. 17, except invoices that must be kept for tax reasons. Reactivation later is possible if you change your mind.