• How it works
  • Why Locari
  • WhatsApp
  • Pricing
  • FAQ
Log inStart for free
  • How it works
  • Why Locari
  • WhatsApp
  • Pricing
  • FAQ
Start for freeLog in
Help›Applicant List›Applicant Details

Applicant List

Applicant Details

Review a single application in detail, match household and requirements, and accept with one click — without flipping through five PDFs.

On this page you can see within seconds whether an applicant is a good fit for your property. Locari automatically evaluates the application against your criteria, flags gaps, and handles communication — the decision is yours.

What Locari does automatically here: Match applicant data against your criteria, request missing details via clarifications, evaluate documents, handle email communication. What you decide: Accept or reject, manual replies, corrections to Locari's Knowledge.

Common Tasks

  • Accept an applicant and notify them
  • Reply to a message manually
  • Add a note about the applicant
  • Re-evaluate documents
  • Follow an applicant's history
  • Review or correct Locari's Knowledge

For multiple applicants at once switch to the Applicant List — filter by listing, phase, and date range, sort by name, application date, or last update.

How To

Accept an applicant and notify them

  1. Open the Overview tab — review the recommendation.
  2. Example: 7 of 8 criteria fulfilled (88 %), income 2,800 € with 850 € base rent (30 % load), credit check positive.
  3. Click Accept & Notify — Locari sends the acceptance and closes the case.

Reply to a message manually

  1. Emails tab → open the desired message.
  2. Click Reply, compose your text.
  3. Choose whether Locari should continue the communication afterwards.

Locari reads your reply and adapts future messages to match your style.

Add a note about the applicant

  1. Notes tab → click + Note.
  2. Enter your comment and save.
  3. Examples:

    "Pleasant on the phone — appointment confirmed." "Employer verified, details check out."

Notes are only visible to your team.

Views and Fields

Overview

The most important metrics at a glance:

  • Income, employment status, occupation
  • Fulfilment score in percent (fulfilled criteria ÷ total) — see Criteria Evaluation
  • Viewing status (invited / attended / cancelled)
  • Personal data: date of birth, marital status, household size, pets
  • Current living situation

If an applicant is flagged for manual review, a banner appears. You can accept or reject directly from here. Use Edit to update applicant data inline.

Household

All people who intend to move in together — per person:

  • Name, email and phone
  • Date of birth and nationality
  • Employment and income

A badge shows the member count once more than one person has been entered.

Requirements

Match against your rental criteria:

CriterionRequirementApplicantStatus
Incomemin. 2,500 €2,800 €
SCHUFApositivepositive
Employmentpermanentpermanent
Petsnone1 cat

Legend: met — borderline / clarification pending — not met

Define selection criteria

Documents

All submitted documents with review status:

  • Pay slips
  • SCHUFA (German credit report)
  • Identity document
  • Rent payment clearance certificate

Once review is complete, Reprocess lets you repeat the AI evaluation with the current state. A badge shows the total count.

What the AI checks: Authenticity of documents, extracts values (income, employment duration) and compares them with the applicant's self-reported details. What you do: When there are discrepancies the AI flags the item in yellow and raises a clarification — you decide whether the document is accepted.

More on document review

Clarifications

Questions Locari has automatically sent to the applicant — for example when details were unclear or values were missing. A badge shows open items; answered clarifications remain visible.

What the AI checks: Contradictions between stated details and documents, missing required fields, unusual values. What you do: You can stop any clarification or add your own points.

Emails

Complete communication with the applicant in chronological order. Click a message for the full text. A badge shows unread messages.

What Locari answers automatically: Standard enquiries about availability, viewings, and documents — in the tone and style you have established. When it comes to you: when the request is unclear or concerns topics outside the application. The message then appears as unread.

Notes

Internal comments for your team — invisible to the applicant. A badge counts existing notes.

Audit and History

The History tab documents every activity in chronological order — status changes, AI actions, team inputs — from the first application through to the decision. Visible per entry: actor (team member by name or "Locari AI"), timestamp, and the affected event.

Retention: For rejected or withdrawn applications the history is retained until the selection process is complete and is then deleted in accordance with the GDPR retention period (typically 6 months). When you manually delete an applicant, the history is removed immediately and permanently.

Note: Do not delete an applicant while a selection process is still ongoing — the audit trail will be lost. For legal records, add a note or contact the Locari team.

More Options

Available via the dropdown in the applicant profile:

  • Locari's Knowledge — Shows what Locari has stored about this applicant (preferences, corrections, style hints). Entries can be edited or deleted.
  • Delete applicant — Permanently removes the applicant including emails and history.

Deleting an applicant cannot be undone.

Multiple Applicants at a Glance

For an overview across all applicants switch to the Applicant List — filter by listing, phase, and date range, and sort by name, application date, or last update. Rejections are sent one applicant at a time.

Related Pages

  • Applicant List and Filters
  • Define Selection Criteria
  • Document Review
  • Making Decisions
Was this helpful?

Still have questions?

Contact us

Your personal letting assistant. Locari does the work — you decide.

More info in our Privacy Policy.

Product

  • How it works
  • Artificial intelligence
  • Control via WhatsApp
  • Security
  • Pricing

Company

  • About
  • Why Locari
  • Anti-profiling
  • Changelog
  • Careers
  • Press

Legal

  • Trust Center
  • Privacy Policy
  • Cookie Policy
  • Withdrawal & cancellation
  • Report illegal content
  • Imprint

Contact

  • Get in touch
  • Support & help
  • FAQ
  • Data protection
© Locari. A service by Ametis Digital GmbH.