Billing

Locari charges per rental case — you choose a duration and tier, pay once, and Locari handles the AI-assisted rental process for that case. All payment processing runs through the Stripe billing portal.

Common Tasks

• Extend or reactivate a subscription
• Download invoices
• Change payment method
• Store company details for invoices

How to

First Purchase When Creating a Case

You make the first purchase for a rental case not in the Billing tab, but in the rental-case wizard:

1. Create the rental case and proceed to the Tier & Duration step.
2. Choose a duration: 2 weeks, 1 month, or 3 months.
3. Choose a tier: Compact or Reach (both include the same core features; the only difference is portal access — see pricing overview).
4. Enter payment details in Stripe Checkout and confirm.

The rental case is active immediately.

Example: Landlord Stefan creates a rental case for the apartment Musterstrasse 5 and selects Compact – 1 month in the wizard. Locari immediately takes over applicant communication.

Prices: Current prices per package and duration are listed on the pricing page and in the wizard before you buy.

Compact includes export to Kleinanzeigen, Reach additionally to ImmoScout24.

Extend or Reactivate

1. Open Settings > Billing tab.
2. Find the desired rental case in the Rental Cases section.
3. Click Extend (or Reactivate if the duration has expired).
4. Choose a duration and tier if needed, then confirm in Stripe Checkout.

Invoices and Payment Method

1. Open Settings > Billing tab.
2. Click Visit billing portal — you are redirected to the Stripe portal.
3. There you can:
   • download all invoices as PDF,
   • change payment method (credit card, SEPA direct debit),
   • update billing address.
4. After completing, you are automatically returned to Locari.

Company Details

To ensure your invoices contain correct company details:

1. Open Settings > Organisation tab.
2. Click Edit and enter company name, address, and tax ID.
3. Save — the next invoice will automatically include these details.

Views and Fields

Rental Cases (Billing Overview)

Visible for each rental case:

• Rental case title (e.g. Musterstrasse 5, 60313 Frankfurt)
• Billing status: Pending / Active / Expired / Cancelled
• Duration (start date and expiry date)
• Button Extend / Reactivate

Stripe Billing Portal

Accessible via Visit billing portal — contains:

• Invoice history (all receipts as PDF)
• Payment method (credit card, SEPA direct debit)
• Billing address

Audit and History

All payments and status changes (activated, extended, expired) are available in the Stripe invoice history. Locari also records the billing status per rental case.

Related Pages

• Settings — Overview
• Team Management
• Manage Listings
• Privacy and GDPR