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Help›Viewings›Viewing Slots

Viewings

Viewing Slots

Create time slots for viewings, set capacities, and clean up unbooked slots — Locari automatically invites applicants as soon as slots are available.

On this page you create the concrete time windows for property viewings. As soon as a slot is saved, Locari automatically invites all applicants who do not yet have an appointment or whose last offer has expired — without any further manual effort.

What Locari does automatically: After saving new slots, Locari checks which applicants in the viewing phase have neither an active booking nor a valid pending offer. Those applicants receive an invitation with the new slot options automatically. What you decide: Date, time, duration, and capacity for each slot. Whether a slot allows group bookings (multiple attendees) is determined by the maximum bookings field.

Common Tasks

  • Create slots — step by step
  • Generate multiple slots at once
  • Clean up unbooked slots
  • Understand slot statuses
  • Re-invite applicants after a new slot round
  • Create slots within the billing window

Back to the viewing phase overview: Viewings

How to

Create slots

  1. Open the Slots tab in the Viewings section.
  2. Click Add appointments — the slot generator opens.
  3. Enter date, start time, duration, and maximum number of attendees. Example: Wed 14 May 2026 at 5:00 PM, 30 minutes, max 1 person.
  4. Save — Locari saves the slot and automatically starts the invitation logic.

What Locari checks after saving: Whether the viewing phase is active; if it was paused, it is implicitly reactivated. Locari then checks all applicants in the viewing phase: anyone without an active booking and no valid pending offer receives an invitation. What you do: Set the date and capacity. Locari fully handles which applicants to invite.

Generate multiple slots

  1. Add multiple entries in the slot generator — it supports repetitions across different weekdays.
  2. Example: Wed 14 May 2026 5:00 PM + Thu 15 May 2026 10:00 AM + Thu 15 May 2026 10:30 AM — save all at once.
  3. Locari creates all slots in one step and triggers the invitation logic once for all new slots.

Validations on creation:

  • Slots in the past are rejected (error message with date and time).
  • Slots beyond the end of the billing window are rejected — Locari names the end date in the error message.

Clean up unbooked slots

When a viewing round is complete and empty slots remain:

  1. Open the Slots tab.
  2. Click Delete unbooked slots.
  3. Locari soft-deletes all future slots with zero bookings — existing applicant offers remain visible to the chatbot.

Re-invite applicants

After a new slot round you do not need to do anything — Locari detects all applicants with status Scheduling or Slots requested and sends invitations automatically. An applicant receives a new invitation only if:

  • they have no active booking, and
  • their last offer has expired or been cancelled.

Example: The Müller family had their slot cancelled. As soon as new slots are saved, the Müller family automatically receives a new invitation — no manual action needed.

Slots within the billing window

Slots may only be created within the active billing period of the listing. Locari checks:

  1. Whether the listing is active or in the grace period.
  2. Whether the slot time falls before the end of the grace period.

If a slot lies outside this window, an error message with the exact end date is shown. To extend your subscription navigate to Billing and Subscription.

Views and Fields

Slots tab — table view

All slots for the listing, sorted ascending by date:

  • Date and start time (timezone: Europe/Berlin)
  • Duration in minutes
  • Capacity: current bookings / maximum bookings (e.g. "1/2")
  • Slot status (see reference below)
  • Delete icon for individual slots without bookings

Slot status reference

StatusMeaning
AvailableFree capacity, date in the future
Fully bookedAll places taken
PastStart time has passed
DeletedSoft-deleted — blocked for new bookings

Slot configuration when creating

Each slot has the following fields:

  • Date (future only, within the billing window)
  • Start time in HH:MM format (timezone Europe/Berlin)
  • Duration in minutes (e.g. 30)
  • Maximum attendees per slot (1 for individual, 2+ for group)

Bookings per slot

Click a slot to see its bookings:

  • Applicant name, email, and phone
  • Booking status
  • Booking timestamp
  • Cancellation reason (for cancelled bookings)

Audit and History

Every slot creation, modification, and deletion is logged server-side. At the applicant level, the History tab documents the full invitation and booking trail: invitation sent, slot booked, cancellation with reason.

Retention: Slot data (soft-deleted) is kept as long as the listing exists. It is permanently removed with the applicant record after the GDPR deadline (typically 6 months after closing).

Slots with active bookings cannot be deleted directly — cancel the booking first, then delete the slot. Soft-deleted slots are blocked for new bookings; existing offers remain visible to the chatbot.

Permissions and Multi-select

  • Visible to: all team members of the owner account.
  • Create slots: all members.
  • Delete unbooked slots: all members.
  • Delete slots with bookings: only possible after cancelling the bookings — all members can cancel.
  • Create multiple slots at once: via the slot generator — all members.
  • Filter applicant overview by appointment status: Applicant List — bulk reject, filter by phase and status, sort by score.

Related Pages

  • Viewings — phase management and bookings
  • Listing Appointments
  • Applicant List and Filters
  • Applicant Details
  • Billing and Subscription
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