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Help›Channels

Help

Channels

Connect WhatsApp to Locari and set the hours during which notifications are delivered.

You find this page under Settings → Locari Assistant — the opened page is titled Channels. Here you connect or disconnect WhatsApp and set your notification hours. As long as WhatsApp is not connected, Locari reaches you via Webchat (in the browser or app) — no setup required.

What Locari does automatically: Route notifications to WhatsApp (once connected), hold messages outside your notification hours, and deliver them in a batch once your notification window opens. What you decide: Whether to connect or disconnect WhatsApp and when you are reachable.

Common Tasks

  • Connect WhatsApp
  • Set notification hours
  • Disconnect WhatsApp

For a detailed step-by-step walkthrough: Set up a channel — connect, scan QR code, configure hours.

How to

Connect WhatsApp

  1. Go to Settings → Locari Assistant.
  2. Click Connect WhatsApp on the WhatsApp card — a QR code and a link appear.
  3. Scan the QR code with your phone's camera app or tap Open WhatsApp — WhatsApp opens with a pre-filled verification code.
  4. Send the message as-is. The page refreshes automatically and shows the Connected badge.

Example: Property manager Daniela connects her office number +49 89 … — from now on she receives new applications for all 45 units as instant WhatsApp messages.

The verification link is valid for 15 minutes. Open WhatsApp before the timer expires. If it has expired, close the dialog and click Connect WhatsApp again to generate a new code.

Set notification hours

  1. Open the Notification Hours card and enable the toggle.
  2. Enter From (e.g. 07:00) — start of your availability window.
  3. Enter To (e.g. 22:00) — end of your availability window.
  4. Select your Timezone from the dropdown.
  5. The preview confirms: "Notifications active: 07:00 – 22:00" and "Quiet time: 22:00 – 07:00".

Example: Stefan (4 units) sets 07:00–22:00. An application arriving at 23:45 appears in his WhatsApp the next morning at 07:00 — no disrupted sleep.

Note: High-priority messages (viewing appointments, self-set reminders) are always delivered immediately, regardless of quiet hours.

Views and Fields

Channel WhatsApp

  • Status: Connected (badge with checkmark) or not connected
  • Display name: the connected number (e.g. WhatsApp (+49...4521)) after verification
  • Connect WhatsApp button: opens the verification dialog with QR code
  • Disconnect button: deactivates the connection immediately; you receive notifications in Webchat again

What Locari checks during verification: Whether the code is in the correct format (LV-…), has not expired, and whether the phone number is not already linked to another Locari account. What you decide: Whether to send the code. A phone number can only be connected to one account at a time.

Notification Hours

  • Toggle: enable or disable the time restriction
  • From / To: time fields (HH:MM)
  • Timezone: dropdown (Europe/Berlin, Europe/Zurich, Europe/Vienna, Europe/Paris, Europe/London, UTC)
  • Preview: green block for valid configuration; red warning block when the active window crosses midnight (likely entered the wrong way round)

Messages with high priority (viewing appointments, self-set reminders) are delivered immediately even during quiet hours.

When you disconnect WhatsApp, your notifications automatically go back to Webchat. Messages that were queued during the connected period remain visible in your Webchat history.

Your channel settings apply to you only — each team member connects WhatsApp and sets their own notification hours.

Related Pages

  • Set up a channel (step by step)
  • Locari AI — Communication
  • Settings — Overview
  • Getting Started </content>
  • Set Up a ChannelConnect WhatsApp to Locari in a few steps and configure notification hours so you receive applications at the right time.

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